(2019) Fixed error:the image part with relationship id rid3 was not found

Description: Fixed error:the image part with relationship id rid3 was not found. Just open a file and found all of the images were missing, with error messages “The image part with relationship ID rid 2 (or 3, or 25) was not found in the file”.

Fixed error:the image part with relationship id rid3 was not found. Just open a file and found all of the images were missing, with error messages “The image part with relationship ID rid 2 (or 3, or 25) was not found in the file”.


Newest update from Microsoft

 Good news - we think we've finally fixed all instances of this bug. The update is now available and how you get it will depend on your version of Office:
  • Click-2-Run: you should receive the update automatically
  • "Traditional" install: update will be available via Microsoft Update
The correct build number once the update is installed is:
  • MSI: 15.0.4613.1000
  • C2R: 15.0.4615.1001
Obviously we'd love your feedback once you've installed the update. If for some reason you continue to hit the issue please post back here and be sure to include which build of PowerPoint you have as well as any other sync/anti-virus software you may have installed.
We're deeply committed to eradicating this issue and while we've done extensive testing there's always the possibility that something slipped through the cracks.

You encounter broken images and an rld2 or rld3 error

Some folks using PowerPoint 2016, PowerPoint 2013, or PowerPoint 2016 for Mac have encountered a problem in which pictures that previously appeared as expected on a slide suddenly are not visible. Instead a red X (or a white square) appears along with an error message that says:
The image part with relationship ID rld2 [or rld3] was not found in the file

Causes of the error

There appears to be more than one cause for this error. One cause we have been able to reproduce and fix has to do with saving a presentation on removable media, such as a USB flash drive.
On PowerPoint 2016 for Mac, another cause has to do with saving a presentation on a mounted network drive (AFP, NFS, SMB); this cause has also been fixed.

Solution

The corrections for the causes named above have been released in the following versions of PowerPoint:
ProductVersion
PowerPoint 20161703, Build 7967 (for most consumers)
1701, Build 7766 (for many commercial customers)
PowerPoint 201315.0.4919.1002
PowerPoint 2016 for Mac15.34.17051500
You can update to the latest build by going to Help > Check for Updates from any of the Office 2016 apps.
Having the updated version of the product should prevent you from experiencing this problem in the future, but it won't repair missing images that you already have. You'll have to reinsert missing images manually.

We need your help

We continue to hear reports periodically about this problem, so we think there are other causes that we need to diagnose and fix. If you encounter this problem, but are not using a removable drive, we want to hear from you. Please contact us via the smile or frown icon in the upper-right corner of PowerPoint, including as much information as possible about your images and file.

PowerPoint  error the image part with relationship id rid3 was not found 


First, make sure your copy of PowerPoint is up-to-date with all patches/service packs etc.

Do an Office repair:

Control Panel | Programs & Features

Select Microsoft Office

Click Change on the bar at the top of the file list.

If you're offered two different options, try Quick repair first.

If that doesn't help, try the more extensive version.

And in general, avoid (like the plague) editing files that sit on removable storage, in the cloud or on any drive or folder that's being "watched" by automatic backup services.  Put the file in a folder on your hard drive, one that's excluded from any automatic backups, and open it from there.
If you change the file type extension of a .pptx or .docx file to .zip (just edit the file name), and then "unzip" the resulting file, you get a folder containing all the bits and pieces that go into the XML file.  The graphic elements should be present in the "media" folder as image1.emf, image2.emf, etc.

The problem is that they aren't all there, and nobody seems to have figured out yet how or why some of them go missing.  In my tests, the missing graphic elements never get written to the file - they just appear on screen, and you THINK they're being saved when you "save" the file.  It doesn't happen to smaller graphics, under about 100 KB, and it only happens to .emf formatted graphics, which seems to be the default for cut & paste.

Two workarounds, until MS gets their act together, are:

"Save as" in .doc or .ppt format, or
"Paste special" when inserting graphics, and select png or tiff.
Note: The above observations are for MS Word for Mac 2016, so your mileage may vary.


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