Fixed error: your file could not be printed due to an error on \\ of printer

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Summary:

Fixed error: your file could not be printed due to an error on of printer on Lan network
Fixed error: your file could not be printed due to an error on \\ of  printer
 The picture is offline printer, remove it and then add the printer try, but the add by computer name contains the printer, add IP type it ip address is not see the printer.

I have an update.

I installed and ran through the HP Doctor.

It identified the 8620 on the network and told me to install the full driver package, which I did.


I opened Excel, tried to print and got the same "Your file could not be printed due to an error..." message.

I ran the HP Doctor again, it identified the 8620 on the network and it tried to print a test page - this worked!

I opened Excel, tried to print and got the same "Your file could not be printed due to an error..." message.

I then ran Excel as an Administrator and it worked!

So obviously these programs like Word, Outlook and Excel, for some reason, do not have permission to talk to the printer and Microsoft is throwing up a generic error: "Your file could not be printed due to an error..." message.

It's not just Microsoft programs, it is other applications by other providers so it isn't an Office problem, it is a Windows problem or a Windows / HP driver problem?

I don't want to have to turn UAC off as that is there to protect the computer, but what could the reason be that this is occuring?

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